Terms and Conditions

Terms and Conditions


Thank you for using RIGHT HORSE RIGHT HOME (the “Website”).

This page states the terms under which you may use the Website. By accessing the Website you accept and agree to be bound by these Terms.

A. Intellectual property

The content of the Website, including but not limited to text, graphics, logos, software and trademarks are the property of Right Horse Right Home Ltd.   Right Horse Right Home Ltd does not tolerate copyright infringement and will actively pursue any known infringement to the full extent of the law.

B. Restrictions on use

You may not copy, reproduce, republish, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, make available to the public, or otherwise use Right Horse Right Home content in any way except for your own personal use. Nor may you use the Website to create, amend, update or verify any databases, directories, customer lists, mailing lists or other records.

The use of Right Horse Right Home data as a source or target for direct marketing, telemarketing, market research, or any other marketing activity on yours, or someone else’s behalf, is strictly prohibited.

C. Website Warranties

Right Horse Right Home does not guarantee the timeliness, completeness or performance of the Website or any of the content. While we try to ensure that all content featured on the Website is correct at the time of publication, no responsibility is accepted by Right Horse Right Home for any errors, omissions or inaccurate content on the Website.

We will not be liable for any loss or damage, financial or otherwise as a result of you using the information provided on the Website, nor does Right Horse Right Home guarantee the suitability or quality of any products or services featured on the Website.

Right Horse Right Home does not warrant that access to the Website or the features on the Website will be uninterrupted or error free. Nor does Right Horse Right Home warrant that the server on which the Website is based is free of Viruses or other harmful code.

D. Contributions to the site

Contributions made to the Website are encouraged, providing they are made in a responsible manner and are in no way inaccurate, defamatory or misleading.

Right Horse Right Home reserves the right, without any obligation whatsoever, to review, correct, remove or modify any content submitted to the website.

E. Advertising your Horse on Right Horse Right Home

The Information you provide in relation to your horse must be accurate and truthful.

All horses should be listed honestly and truthfully by their owners providing full detail about the suitability of the horse to undertake activities and to include any past or current health or behaviour issues which may influence the horse’s ability to participate in certain activities.   It is important to upload suitable images of the horse to the advert.  If you are unable to upload your image you can send it to info@righthorserighthome.co.uk 

By using the Right Horse Right Home Website interested parties are required to complete the online application form.  The Owner is advised to thoroughly read the content of the application before making any decision to invite the applicant to view the horse.  The application will provide the Owner with a broad, in depth account of the person’s experience, what they wish to do with the horse, where they intend to keep it and the time and commitment they can give to the horse.

Right Horse Right Home will not knowingly introduce owners to unsuitable buyers or loanees. Right Horse Right Home cannot however be held responsible for any incompatibility between owner and buyer or loanee and will not be responsible for any costs incurred in rectifying any problems.

Right Horse Right Home only acts as an introducer between owner and buyer or loanee. It is the responsibility of the owner to ensure the new owner or loanee is suitable to care for your horse.

The data relating to horses listed with Right Horse Right Home may be used for research purposes in order that trends can be identified

The images submitted on your listing may be used for promotional purposes.

It is strongly recommended that the owner

  • Only invites those individuals to come and see their horse who have made an online application through this website
  • Invites applicants to visit and trial the horse on more than one occasion to assess suitability
  • Invites the applicant to have the horse vetted or liaise with the horse’s vet to obtain a clinical history
  • Follows up professional references in respect of the potentially suitable applicant.
  • Visits prospective new homes to assess suitability or instructs Right Horse Right Home to facilitate this on the owner’s behalf
  • Requests Right Horse Right Home to put together a tailormade Contract of Sale or Loan Agreement
  • Stays in regular contact with the new owner or loanee of the horse once a rehome decision has been made

No emotive language may be used in the advertisement for the horse and will be removed by Right Horse Right Home if deemed inappropriate.

F. Applying for a Horse on Right Horse Right Home

The information you provide in relation to your application must be accurate and truthful.

For anyone wishing to apply for a horse it is important that you fully realise the cost, care and commitment required when caring for a horse. Please ensure that you read advice available on our website and other sites such as the British Horse Society located here: http://www.bhs.org.uk/welfare-and-care/buying-and-loaning-horses

The owners who have listed their horses with Right Horse Right Home are interested in the best of homes for their horses hence they have chosen our website which insists on full and detailed applications being submitted before contact details are shared.  Due to this extensive sharing of honest and detailed information about the horse and the potential new owner or loanee the likelihood of finding the Right Horse and Right Home is vastly increased.

Right Horse Right Home has not physically inspected any of the horses listed on the site nor can it verify any passport information. Right Horse Right Home cannot be held responsible for any incompatibility between owner and buyer or loanee and will not be responsible for any costs incurred in rectifying any problems.

Your Application will be processed as follows:

  • On payment of the subscription your application will be sent to the owner for their assessment.
  • Wait for the Owner to get in touch or after 24 hours contact us and we will chase them on your behalf.
  • Your application will be published as a Wanted Advert if you have made this request on the form.
  • If successful in your application, the owner should invite you to view and trial the horse.
  • When viewing and trialling horses it is advisable to ensure you have adequate personal accident insurance
  • If you wish to proceed with the purchase or loan after visiting the horse you are advised to have the horse vetted
  • You are then advised to invite the Owner to visit your yard although not compulsory.
  • Bespoke Contracts of Sale and Loan Agreements are advisable and are available for purchase from the online shop.
  • If unsuccessful in your application, you can request feedback and apply for other horses through the website.
  • If your application is published as a Wanted Advert you will be notified by email when horses matching your search criteria come available

Right Horse Right Home only acts as an introducer between owner and buyer or loanee. It is the responsibility of the owner to ensure the new carer is suitable to care for their horse and the responsibility of the applicant to best ensure the horse is suitable for them.

The data, (not personal details), relating to applications may be used for research purposes to identify trends.

G. RIDERSMATE

Right Horse Right Home facilitates the sale of RIDERSMATE.  Returns, refunds, exchanges and queries relating to the product should be directed to the manufacturer. Click here to be redirected to Ridersmates website for full details.

H. EvoEquine Breath Easy Bridle

Right Horse Right Home facilitates the sale of EvoEquine Breath Easy Bridles.  Returns, refunds, exchanges and queries relating to the product should be directed to the manufacturer as per their terms and conditions. Click here to be redirected to EvoEquine website for full details.

I. TrailerCam & SolarHub

Right Horse Right Home facilitates the sale of TrailerCam and SolarHub.  Returns, refunds, exchanges and queries relating to the product should be directed to the manufacturer as per their terms and conditions below.

TrailerCam and SolarHub are distributed from ArgihealthAgrihealth Animal Health is a wholesale provider of animal health and equipment products. They are currently one of the largest animal equipment wholesalers in the UK and Ireland offering a unique next day delivery service throughout England, Scotland, Wales and the whole island of Ireland. They stock quality products that are competitively priced and promptly delivered. Expert technical and customer service is also delivered through a highly experienced sales force.

Warranties:

As per the individual manufacturer’s guide lines:

TrailerCam

SolarHub

Returns:

All queries relating to returns should be directed back to Agrihealth, whether that be due to faulty, damaged or incorrect goods or a change of mind.

Enquiries:

Telephone:02838 314570
Fax:02838 314577
Email:info@agrihealth.co.uk

J. Zhoodz

Right Horse Right Home facilitates the sale of Zhoodz products.  Returns, refunds, exchanges and queries relating to the product should be directed to the manufacturer as per their terms and conditions. Click here to be redirected to EvoEquine website for full details.

K. Privacy Policy

We do not store credit card details nor do we share customer details with any 3rd parties.

We endeavor to protect your personal privacy. By providing your personal details to us, you signify your acceptance of our Privacy Policy. If you do not agree to this statement, please do not provide your personal details to us. This privacy policy is incorporated into, and part of, the Terms and Conditions, which govern your use of the site in general. We will use your information for the purposes set out below.

If you are a minor (Under the age of 18), you can use this service only in conjunction with your parents or guardians permission.

Collecting Personal Information – Third parties may use tracking technologies by or through the site. We have no responsibility or liability for any tracking, data collection or other activities of such third parties.

We gather the following information from visitors to our site

* the IP address from which you access the site

* the type of browser and operating system used to access the site

* the date and time of your access to the site

* the pages you visit

* the internet address of the website from which you accessed the site

We use information to learn about the number of visitors to our site and the type of technology that our visitors use, what sort of content is popular and to assess visitors browsing habits. When a user revisits the site, we may recognize the user. We can use this information to continually improve the content and usability of the site.

We may compile and report to third parties (such as advertisers) aggregate statistics about our users in terms of numbers, traffic patterns and related site information.

We may disclose your personal information if permitted by law or required to do so by law or where we believe such action is necessary in order to protect or defend our interests or the interests of our customers or users of our site.

Due to the open communication nature of the Internet, we cannot guarantee that communications between you and us, or information stored on our servers, will be free from unauthorized access by third parties.

This site may contain links or references to other Web sites outside of our control. Please be aware that we have no control over these sites and our privacy policy does not apply to these sites. We encourage you to read the privacy policy and terms and conditions of linked or referenced sites you enter.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect and store such information..

You agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, to analyze site usage, improve our content and customize our site’s content, layout, and services. These uses improve our site and better tailor it to meet your needs.

You agree that we may use your information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as communications relevant to your use of the Site. By accepting Privacy Policy, you expressly agree to receive this information.

You agree that we may use any photo submitted for publication on the Right Horse Right Home website for our marketing and promotional purposes (subject to photographers permission).

Due to the nature of the internet, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose information to the government, law enforcement agencies or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your information that they collect from our Site. Therefore, you should not expect, that your personally identifiable information or private communications will always remain private.

Right Horse Right Home cooperates with law enforcement inquiries, as well as other third parties to enforce laws. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation or other activity that is illegal or may expose us or you to legal liability. Further, we can (and you authorize us to) disclose your User ID, name, address, country, phone number, email, and company name to Right Horse Right Home as we in our sole discretion believe necessary or appropriate in connection with any legal investigation.

You can review and change the information you submitted in a horse listing to Right Horse Right Home. We can amend your details at your request or remove your advert at any time. Please email info@righthorserighthome.co.uk if you require any changes to Horse Listings that you submitted. If you change your User ID we keep track of your old one and new one.

You can have your Horse Listing removed from the web site at any time by accessing your Account or by contacting us directly at info@righthorserighthome.co.uk You must promptly update your information if it changes.

Upon your written request, we will remove your contact information, from our active databases. To make this request, email info@righthorserighthome.co.uk Such information will be removed as soon as reasonably possible

We will retain in our files information you have requested to remove in some circumstances, such as to resolve disputes and troubleshoot problems. Further, such prior information is never completely removed from our databases due to technical and legal constraints, including stored “back up” systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are buyers or sellers on our Site or other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them.

Right Horse Right Home uses standard practices to safeguard the confidentiality of your personal identifiable information. However, “perfect security” does not exist on the Internet.

By accepting this Privacy Policy and these Terms and Conditions, you expressly consent to our use and disclosure of your personal information in the manner.

L. User Accounts

As stated in our Privacy policy, we reserve the right to send you certain communications relating to your account, such as service announcements and administrative messages without offering you the opportunity to opt-out of receiving them.

You may not use, or allow others to use, your account to:

Post any content that is abusive or defamatory or which discloses private or personal matters concerning any person.

Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with anyone or entity.

M. Gold & Premier Membership

In exceptional circumstances, we reserve the right to close a  Member’s account without any claim to a refund if we find that they are in breach of the terms and conditions of the site.  Members are bound by the terms and conditions of the site (as stated on this page and our FAQ’s) in the same way as any other site user.

N. Cancellation/Refund Policy

Gold and Premier Members are freely available to cancel their subscriptions at any time from their My Membership area of their account. Once Gold or Premier Membership are cancelled future payments will cease.  It is the responsibility of the user to cancel their membership if they no longer require our services.  If a horse advert is removed from the website membership is not automatically cancelled as users may have more horses they wish to advertise or may wish to apply for horses through the website.

Refunds are available to those who join to become Gold Members in order to apply for a horse only if the horse applied for is no longer available and no further horses are suitable for the applicant to apply for within the term of their membership.

O. General

If you see any content on the site that is incorrect, is illegal or breaches anyone else’s rights, please contact us.

Right Horse Right Home may change, alter or modify these Terms at any time. Any changes to these Terms will be posted on the Website. If you do not agree to Terms on this page, you should cease use of the Website.

Registered Office Address: 410/414 Blackpool Road, Ashton on Ribble, Preston, Lancashire PR2 2DX

Registered Company Number: 09646271